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Terms of service

Last Updated: 02.22.26

Welcome to Dyotima. By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service, or any product imagery, without express written permission by us.

2. Products and Accuracy of Information

We have made every effort to display as accurately as possible the colors and images of our lingerie that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

  • We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction.

  • All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.

  • We reserve the right to discontinue any product at any time.

3. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Returns and Refunds

Your purchase is also governed by our Return & Exchange Policy. Please review our Return Policy for detailed information on hygiene requirements, eligibility, and the process for returning unworn items within 30 days.

 

5. Intellectual Property

All content included on this site, such as text, graphics, logos, images, video clips, and ad creatives, is the property of Dyotima or its content suppliers and protected by international copyright laws. You may not use our images for commercial purposes without our direct consent.

6. Limitation of Liability

In no case shall Dyotima, our directors, officers, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.

8. Contact Information

Questions about the Terms of Service should be sent to us at support@dyotima.com.